Get in touch

Contact

For support, content issues, and access questions:

These are placeholder addresses. Response times vary.

Channels

Reach the right inbox

Every request lands with a human. Please use the closest match — it shortens response time.

Account access, billing questions, subscription changes, refunds, and technical issues.

Report a typo, a mis-keyed answer, or a rubric concern. Include the question ID from the review page.

White-label pricing, cohort licensing, procurement paperwork, and demo requests.

Responsible disclosure of vulnerabilities and GDPR / data-subject requests.

Response times

We are a small team and reply in one working day whenever we can. Weekends and Turkish public holidays add a day.

General support

Within 2 business days

Content reports

Reviewed weekly, fixes ship as versions

Institutional inquiries

Within 1 business day

Security disclosures

Acknowledged within 72 hours

Before you write

Most account, billing, and scoring questions are answered there.

See what BUEXAM covers today and what's coming next.

Understand what BUEXAM is — and what it is not — before you email us.